Support: (818) 781 1127

STORE INFORMATION

Where Is Your Store or Showroom Located?

We are located on 7300 Valjean Ave. Van Nuys CA 91406. Across the street from the Airtel Plaza Hotel Van Nuys Airport.

What Is The California Mattress Recycling Fee?

Effective 12/30/2015, California state law requires retailers to collect an $11 recycling fee per unit. That means on each mattress and each box spring sold. The amount of the fee was approved by the state of California and is not set or controlled by individual retailers. Please visit www.byebyemattress.com for more information.

What Type Of Wood Is Used For Furniture?

Our pieces are made from solid wood oak, birch, pine, rubberwood. Some items also contain a mixture of processed and pressed woods. To inquire about a specific piece please provide your Affordable Home Furniture representative with the model number.

Why Is Your Furniture So Inexpensive?

We are a family-run, community-based business. We here at Affordable Home Furniture thought it was ridiculous to pay BIG BOX retail prices for simple, common furniture items. We recognized the need to bring affordable, high-quality furnishings to people’s homes.

Why Are There So Many Different Companies On The Web Advertising The Same Thing?

While most furniture companies share the same manufacturer and range closely in price markups, Affordable Home Furniture has few competitors when it comes to matching our price and Customer Satisfaction.

* Fast delivery

* Warranty

* Refund/exchange policy

* Record of service

PAYMENT & SHIPPING INFORMATION

What Payment Methods Are Accepted?

We accept Paypal, VISA, MasterCard, American Express and Discover cards.

Will My Furniture Need To Be Assembly?

Yes, Most furniture items will need to be assembled. Assembly can be arranged through our website or AHF customer representative, and typically incurs an extra fee.

How Long Will It Take To Get My Furniture?

Purchased items will be shipped on the date and time you selected. Expect to receive your item(s) within this time frame. If you would like to have an accurate estimated time of shipment arrival, please contact us immediately before purchasing your item. Arrival date and time will depend on both, your location and item availability.

Can I Decide To Pick Up My Furniture?

Yes, Please pick this option during check out. Local buyers are able to pick-up any item(s) purchased. Please call to set up a pick-up arrangement.

ORDER & RETURN

How Do I Place An Order?

You can shop using our shopping cart and ordering process, or you can call us at 818 781-1127. An Affordable Home Furniture representative will promptly help you place your order.

What Happens If I Opened My Box And One Of My Items Was Damaged?

Please email or contact (818) 781-1127 our customer service. Please have your order number, the model number, and your contact information. An Affordable Home Furniture representative will schedule an exchange of the item(s).

How Can I Cancel Or Change My Order?

To ensure that Client receives items promptly, AHF processes each order immediately after finalizing each sale. A 25% processing fee will be charged for all cancellations. Any change order must be done immediately. If this is not done right after placing your order we not guarantee any change order.

How Can I Return a Product?

If you are unsatisfied with your item for any reason, please return the item within three days of its arrival and in its original packaging. The item returned must be in perfect condition. There will be a 25% restocking fee applied to all returns. Shipping and handling fees will also not be refunded. Prior to returning any item, please contact us immediately. No item returned without our authorization will be accepted.

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